Frequently Asked Questions - Online Shopping
How do I find my product?
- To find the product(s) you're looking for, you may:
- Use the navigation menus on the top of our website. Categories may be further narrowed down as you navigate though the category pages.
- Type your chosen keyword(s) into the SEARCH box at the top of our website
- If you have any trouble locating a product, feel free to contact us for assistance.
- After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.
- Be sure to click the "redeem coupon" button to have the discount applied to your order!
- View your shopping cart by clicking on the "View My Cart" link at the top of our website.
- Once you have added all the items you would like to purchase to your cart, click on the "Checkout" button to pay by credit card or the "Paypal" button to pay with your Paypal account.
- You will then need to enter in shipping and billing addresses and select your shipping method.
- The following screen is where you will enter in your payment information. Major credit cards are accepted: Visa, Mastercard, Discover, American Express. This is also where you can include a message about any special instructions for your order.
- If you have any questions or problems with the checkout process, please call 303-794-3630 or email
and we will be able to assist you. - Note: To pay by check or money order, please email or give us a call to let us know that you would prefer to pay by check. All checks and money orders should include shipping charges and be written to CAMIC designs L.L.C. and sent to this address:
BalletGiftShop.com
6577 S. Clarkson St.
Centennial, CO 80121
- Please send us an email at or give us a call at 303-794-3630 and we will do our best to assist you. Our phone hours are 9am-5pm Mountain Time, Monday-Friday. We are also open occasionally on the weekends during the Fall.
- We accept returns on most non-customized items. Please click here to refer to our return policy.
- The majority of the products we sell are made in-house at our Colorado location from as many American-made supplies as possible. More details are available here: Read more about our Made in USA Products
- The Autograph Pillows, Tote Bags, Tutu Carry Bags, and Make-up Carry Bags are made in South Carolina.
- The Gold-Plated Ornaments and Dance Apparel are made in New England.
- The Handmade Tutus are made in Texas.
- The Ballet Barres are made in the Southeastern United States.
- The Story and Activity Books are published in New York.
- A selection of our items are made overseas:
- Imported Nutcrackers, Ballet Plush Items, and Closeout Items are made in China.